ARE operational risk managers losing interest in reputational risk? Two years ago, after Enron and WorldCom, after 'Spitzer risk' had damaged brands and balance sheets, it seemed that 'reputational risk' was all that operational risk managers could talk about. Many said that preventing significant reputational risk damage to their firms was the primary justification for investment in an op risk infrastructure.
Now, not so. Although operational risk managers may still pay lip service to the idea