Covid brings op risk to the fore at Credit Suisse

Credit Suisse New York office — Credit Suisse’s New York office

Flickr | Jeffrey Zeldman

Steve Marlin
13 Apr 2020

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Risk managers like to prepare for the worst and hope for the best. For Jim Barkley, global head of non-financial risk at Credit Suisse, it’s an attitude that has served him well. The Swiss bank set up an office of resiliency at the start of the year, designed to pull together various strands of risk, including business continuity management, IT, cyber, and third-party risk.

Barely weeks later, the coronavirus pandemic struck.

Barkley doesn’t claim any powers of foresight that led him to

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