FSA pushes new rules for client communications
LONDON - On the back of the EU Markets in Financial Instruments Directive, the UK Financial Services Authority (FSA) moved in early March to tighten regulation involving the recording of telephone conversations and other electronic communications - such as instant messaging, email and video communication - to help deter and detect market abuse in the UK. It has mandated that from March 2009, all financial services firms will have to record telephone conversations and electronic communications
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