Ariane Chapelle

A good deed is never lost. These are the words of St Basil the Great, a fourth-century bishop, and they have a particular resonance here. In June 2014, I was grateful to Incisive Media for inviting me to speak at their OpRisk Europe conference, the biggest gathering of operational risk professionals in the financial industry. To thank them for their kind invitation, I wrote an article about the conference and how, at last, the industry seemed to be making significant progress in understanding the causes and mechanisms of operational risks (chapter 19). Alexander Campbell, editor of Operational Risk & Regulation, liked it and offered me a column in the magazine. Occasional contributions became regular bimonthly articles, which I have found demanding but also enjoyable and liberating. The articles gave me a platform to express new ideas, and to communicate to a wider audience some of the most inspiring conversations and debates that I was having with numerous professionals during operational risk training classes, workshops, conferences and consulting assignments.

The regular column came after several articles addressing hot topics at the time, such as rogue trading (chapters 21 &

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