PPI complaints continue to fall as banks hasten payouts
Data from FCA shows drop in complaints relating to payment protection insurance for the first half of 2013
A 2013 drop in the level of complaints about mis-sold payment protection insurance (PPI) products led to the first fall in total complaints received by the UK Financial Conduct Authority (FCA) since 2009. In the first half of 2013, the regulator received 2.9 million complaints – still high by historical levels, but down from the H2 2012 total of 3.4 million. PPI still represents the majority of
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