OpRisk Benchmarking Survey 2014
This year's survey of operational risk managers shows that the importance of operational risk management is becoming more widely accepted – but there is still no consensus on how to involve it in different areas of the business
Recent failures of internal controls have thrown even more light on the importance of good operational risk management. The vast regulatory penalties imposed on banks found to have mis-sold everything from payment protection insurance (PPI) to mortgage-backed structured products represent a significant and visible cost of operational risk.
The cost to UK banks of compensating the victims of PPI
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