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Interview with Alain Bejjani, chief executive at Majid Al Futtaim: part 2 of 3

A clearly defined set of values and guidance principles are very important for any organisation for building resiliency, says Alain Bejjani, chief executive at Majid Al Futtaim.

He discusses how the firm has faced multiple disruptions, while some parts of the business still did very well. To reorganise resources, the people infrastructure mattered and supported them in servicing their customers the right way.

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