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Navient
Student loan firm Navient saw January’s largest operational risk loss, $1.85 billion
Photo: Andrew Kelly/Reuters/Alamy

January’s largest operational risk loss is the $1.85 billion settlement that US student loan company Navient reached with 39 US states to resolve allegations of deceptive student loan servicing practices. The company was accused of originating costly long-term forbearance plans that caused students to pay more than they should have.

Interest that accrued because of Navient’s forbearance practices

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