Conduct risk rush a worry, says State Street op risk head
Banks' reaction to industry events means that conduct risk offices may be set up too quickly and affect other areas of the organisation's operational risk framework
Banks need to be careful about setting up conduct risk offices as a direct reaction to industry events, State Street Global Markets' chief operational risk officer has warned.
David Kenny says that recent industry events have led to institutions setting up conduct risk offices "in a hurry", which can have significant consequences for the overall management of operational risk.
"There is a problem
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