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Avoiding the continuity cracks

Companies are starting to worry less about how to respond to an event and more about how to mitigate or avoid the impact of an event in the first place. In short, attention is turning towards the goal of seamless continuity. By Duncan Wood

Business continuity means different things to different people. In the aftermath of the September 11 attacks on the US, it has tended to mean the resumption of operations after a catastrophic event -- relocating staff, switching to alternative communications networks and re-establishing the customer interface.

But some companies are starting to worry less about how to respond to an event and more

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