Exclusive survey shows "reality gap"

Financial firms are not putting sufficient resources and investment into op risk initiatives to produce the sizeable financial rewards they are predicting to reap over the next 12 months, say industry experts commenting on the survey results. The more than 400 executives who responded to the Operational Risk-SAS survey were by-and-large enormously optimistic about the expected declines in errors and losses that are to be the result of their new op risk initiatives, as well as the anticipated

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