Everyone agrees that a financial firm that risks its good name is heading for trouble. But Rob Jameson finds that incorporating reputational risk management into firm-wide op risk strategies demands some new techniques.
Reputational risk is one of the threats that senior managers worry about most. It’s the lever that turns an annoying problem in a single business line into a firmwide calamity.
But of all the risks faced by a financial institution, it’s the hardest to pin down. Some practitione