A behavioural lens could help manage human risk

Human decision-making needs careful watching. For that, behavioural science can help

Behavioural science

“We’ve just opened a new desk; it’s going to be very profitable,” the regional head of an international bank enthused. Nothing too unusual in that, except this was happening right after the financial crisis, and I was his UK regulator.

“Talk me through the risk profile,” I said.

“Sure. Let me get the desk head,” he replied.

“How about you explain it to me?” I responded.

It turned out he couldn’t – so I suggested he suspend trading, until such time as he could.

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