Not the top 10 op risks

From gender discrimination to the next PPI, a veteran manager looks at forthcoming potential op risks

Some emerging threats are more hidden than others

In the final article accompanying’s top 10 operational risks for 2018, a veteran op risk manager at a large global bank looks at what emerging threats might make it on to a future list.

Mis-selling – the next PPI

Mis-selling slipped a place on 2018’s top 10 op risks – perhaps because last year’s crop of fines was so much smaller than in previous years, which were skewed by vast payouts by all banks for mortgage mis-selling, and, in the UK, compensation for payment protection

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