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Custody Risk Americas Awards 2015: Broker Dealer Service Provider of the Year

Broker Dealer Service Provider of the Year: RBC Investor & Treasury Services


RBC Investor & Treasury Services (RBC I&TS), the 2015 broker dealer service provider of the year, was recognised by the judges for its significant client wins/renewals and product breadth.

The award also acknowledged RBC I&TS’ combined cash and sub-custody model, which offers increased transparency, ease of communication and convenient access to industry specialists.

One client highlighted RBC I&TS’ depth of experience and partnership philosophy as significant strengths. Another applauded the company’s leadership in the development of the Canadian repo central counterparty clearing house, particularly the role it played in supporting trade settlement and liquidity provisioning.

RBC I&TS says its unique offering – which features a single point of entry, experienced personnel and a comprehensive suite of products – has been key to its success. The bank also has a strong focus on efficiencies and cost management. It says this is highly valued by clients, particularly in the context of challenging economic conditions marked by the decline in oil prices and a protracted low interest rate environment.

RBC I&TS offers the convenience of an end-to-end proposition, provided by a dedicated service team. This bundled solution serves as a gateway to RBC’s four other business segments, with services that meet the needs of sophisticated global financial institutions. Further, RBC I&TS says it is focused on ensuring controls and quality measurement are of the highest standard. The organisation adds it is fully committed to improving the client experience through operational excellence and sound risk management.

RBC I&TS’ product offering covers credit and transactional risk facilities; CDSX support; cash management and payment services; custody services; and foreign exchange and securities lending capabilities. It also includes a broker services window that offers access to branch services without visiting a branch. As the market-leading Canadian sub-custodian, RBC I&TS provides broker dealers with back-to-back trade settlements

RBC I&TS ranks among the world’s top 10 global asset servicing businesses, with $3.3 trillion in client assets under administration as at October 31, 2014. More than 60% of the world’s top 20 banks use RBC I&TS for standard settlement in Canadian dollars. The banks, brokers and exchanges group within RBC I&TS has the largest correspondent banking network of any Canadian bank. This network comprises approximately 1,500 financial institutions in more than 145 countries, including 85 of the top 100 banks in the world. RBC is the largest extender of credit for settlement at the Canadian Depository for Securities.

James Rausch, managing director and global head of banks, brokers and exchanges at RBC I&TS, says: “Collaboration is key to meeting clients’ ongoing business needs. Our broker dealer specialists have a deep understanding of the markets and an unwavering focus on the client. This is in addition to the significant benefits of RBC’s infrastructure, branch network and long-term stability as Canada’s largest bank.”

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