Operational resilience and business continuity management

  • 3 days
  • Operational risk
  • 6 CPD points
View Agenda

Key reasons to attend

  • Learn how to identify core components of operational resiliency 

  • Understand key challenges and opportunities in operational resiliency  

  • Explore how to proactively learn from operational disruptions 

Find out more

Customised Solutions

Does your team require a tailored learning solution on this or any other topic?

Working with the portfolio of expert tutors and Risk.net’s editorial team, we can develop and deliver a customised learning to make the most impact for your team, from initial assessment to final review. 

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About the course

This in-depth learning experience will explore the skills necessary to identify, respond to, and recover from operational disruptions by building operational resilience into strategies and business practices. 

Course participants will discuss the essential tools needed for identifying and mapping important business services, setting impact tolerances, and how to create effective frameworks. Key sessions will explore the key components needed of successful development of a scenario testing as well as the importance of proactively learning from incidents and sharing best practice approaches. 
Interactive presentations are spread over four days to facilitate discussion between participants and course leaders and to ensure maximum engagement with the technical content explored during this course.

Flexible pricing options:

  1. Early-bird rate: book in advance and save $200 

  2. 3-for-2 group rate: book three delegates for the price of two and save more than $2,000 

  3. Season tickets: book a team of 10 or more and save up to 50%

Learning objectives

  • Recognise the core components and regulatory initiatives of operational resilience 

  • Design adaptable operational resilience frameworks  

  • Integrate business continuity management frameworks and strategies 

  • Conduct effective scenario testing and planning to access impact tolerances 

  • Enhance operational resiliency through emerging technology  

  • Identify key third party risk management risks  

Who should attend

Relevant departments may include but are not limited to:  

  • Operational risk 

  • Business continuity management 

  • Incident management 

  • Crisis management 

  • Third-party risk management 

  • Technology/IT 


May 31–June 2, 2023

Timezones: Emea/Americas


  • Operational resilience: overview and regulatory landscape 

  • Creating operational resilience frameworks   

  • Understanding impact tolerance 

  • Leveraging operational disruption and emerging technology

  • Business continuity management and effective crisis management

  • Third-party risk management  


June 15, 2023, Sydney 


  • Operational resilience: overview and regulatory landscape 

  • Creating operational resilience frameworks   

  • Deep diving into business continuity management (BCM)

  • Third-party risk management

  • Looking forward: learning from operational disruptions



Andrew Sheen


Chapelle Consulting

Jimi Hinchliffe


Chapelle Consulting

David Goodyear


Chapelle Consulting


This course is CPD (Continued Professional Development) accredited. One credit is awarded for every hour of learning at the event.

Pre-reading materials

The Risk.net resources below have been selected to enhance your learning experience:

To access some of the above articles you need to have a current subscription to Risk.net. If you don’t have one now, please subscribe to a free trial


May 31 - June 2, 2023

02:00 pm - 04:30 pm




Earlybird Price


June 14 - 15, 2023

10:55 am - 07:00 am

In-person, Sydney, Australia



Earlybird Price

Book now

Enquire about:

  • Agenda and registration process
  • Group booking rates
  • Customisation of this programme
  • Season tickets options

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