At EU banks, bad business practices led op risk losses

Losses incurred because of flawed client, product and business practices accounted for the biggest chunk of large European banks' operational risk losses last year.

This type of loss, which include wrongful actions towards clients, misconduct, breaches of contract and inappropriate business and product activities, made up 45% of all operational risk loss amounts on average across a sample of 14 major dealers.

Execution, delivery and process management losses, which are incurred when planned

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