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Success of cultural change rests with local managers – research

No matter what messages are coming from the board and senior management, local managers at large financial firms need to play a major role in setting consistently desirable risk behaviour, research assessing the risk culture of banks shows

elizabeth-sheedy
Elizabeth Sheedy: bank staff learn about culture by daily observation, not via training manuals

Perception of culture differs significantly between business units within the same bank, research from Macquarie University in Sydney, Australia has found – throwing the regulatory focus on "tone from the top" into question.

The university's risk culture study surveyed 22,145 employees in 222 different business units from six large banks headquartered in Australia and Canada. The aim of the

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Emerging trends in op risk

Karen Man, partner and member of the global financial institutions leadership team at Baker McKenzie, discusses emerging op risks in the wake of the Covid‑19 pandemic, a rise in cyber attacks, concerns around conduct and culture, and the complexities of…

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