Op risk analysis underrates human behaviour – Fed examiner

Risk managers urged to focus on group dynamics

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Employees' behaviour individually and as a group has a crucial influence on successes or failures at companies and yet the human factor is underestimated in operational risk analysis, a regulator said, speaking in personal capacity.

Richard Cech, senior bank examiner in operational risk governance at the Federal Reserve Bank of New York, called for "a vision of governance in the broadest sense possible" at the OpRisk North America conference this week. The implied emphasis on culture chimed with

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