BSB aims to develop culture and conduct benchmarks

Standards body “rolling out much broader and deeper assessments in 2016”, says Citi’s Bardrick

Gherkin Building London

The annual review of the UK Banking Standards Board (BSB), released on March 8, was criticised for not going into enough depth on banks’ cultural and conduct failings. But board members at the BSB say next year’s review will go much further, and may even answer questions about the measurement of conduct risk that banks themselves have struggled with.

"Our work in 2015 was more about getting the whole process started," says James Bardrick, head of Citi UK and a practitioner member of the BSB’s

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