Top 10 op risks 2015: conduct risk

Changing corporate culture will be hard work

In 2015, companies across the financial sector will continue to feel pressure to address conduct issues – for good reason. Bad behaviour seems to be widespread and intractable. Even as banks were being fined hundreds of millions of pounds for their attempts to rig the Libor benchmark rate, their employees were continuing to try – largely unsuccessfully – to profit by rigging the WM-Reuters foreign exchange benchmarks.

Addressing conduct issues and the culture that leads to them has been the top

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