UK banks to revisit 2.5 million PPI settlements

Banks chase 5.2 million customers who are still to complain

Martin Wheatley

The UK Financial Conduct Authority (FCA) pushed to expand the scope of the payment protection insurance (PPI) mis-selling investigation still further today by ordering UK banks to revisit 2.5 million complaints that may not have been properly handled.

The regulator's chief executive Martin Wheatley explained: ""Making sure anybody previously mis-sold PPI is treated fairly now, and paid redress where its due, is an important step in rebuilding trust in financial institutions. In around two-and-a

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