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More than half of banks manage change as an operational risk

Others are moving to incorporate it into risk taxonomies, although some now treat it as a cause, citing supervisory guidance

Loose change is out. A majority of respondents to Risk Benchmarking’s Op Risk survey now include change management as a formal risk category within their taxonomies – a sharp shift from recent years that appears to be driven by risk, rather than regulation.

Change management rocketed to third place in this year’s Top 10 Op Risks poll, landing only narrowly behind cyber-led IT Disruption

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