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Op Risk Benchmarking 2023: Banks

On cyber risk, regionals have no appetite for disruption

Smaller lenders fear outages and other IT bungles, as do regulators. So, what are they doing about it?

Jump to: Risk appetite | Regulation | Scenario analysis | Mini-methodology

The safety of customer data may be top of mind for banks – but for lenders with large retail businesses, the threat of platform outages locking customers out of their accounts and preventing payments for an extended period is not far behind.

IT disruption

Regional and domestic banks rank: 2

Top 10 rank: 3

Number of benchmarking

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