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High-stakes settlement and execution risks at BNY Mellon

New York’s BNY Mellon has sold off its retail operations and holds no prop trading book – but operational risk is more important than ever for the company, with customer due diligence and business continuity particular worries, op risk head David Thompson explains

david-thompson

For the last five years, intense public attention – and regulatory pressure – has focused on the operational risks associated with retail and investment banking. Repeated bank failings from mis-selling to technical glitches plague the retail sector, while wrongdoings such as rogue trading and Libor-rigging have seen a series of large fines and additional safeguards imposed on the investment

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