Dirckx pointed to a recent investigation by Asia Risk magazine, a sister publication of RiskNews, which found that explanations of products, payouts and risks by Hong Kong’s leading distributors were, in some cases, misleading and inaccurate.
However, other speakers emphasised that banks can only go so far. So long as the product is clearly explained and the retail investors is assessed to be suitable for the product, then banks have done enough, said Daniel Pun, senior relationship manager at Shanghai Commercial Bank.
“We are serving a purpose in giving customers a choice as whether they will stick to fixed deposits or whether they will choose structured products to enhance the yield on their assets,” Pun explained. “We leave that decision up to investors.”
Christopher Lee, chief executive at SHK Fund Management, added that simpler products will ultimately prove easier to sell. “If my mum doesn’t understand this [structured product], it’s probably not going to sell,” he said. “If you want a product to do well – keep it simple.”