ICICI Bank reorganised its global markets group 18 months ago in response to the credit crisis, dividing its business into five core divisions and placing a heightened focus on client needs. And that new, refocused approach has allowed the bank to benefit from a pick-up in sentiment since late 2009.
“They seem to have an edge over other banks we deal with, in almost all areas of treasury – pricing, market view, proactiveness of the dealer, structuring ability and relationship,” says Kumar
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