Profile: SEB strives for total operational risk acceptance

"The big challenge is making risk management a natural part of day-to-day business across the group," says Hansén. "Basically we’re selling the idea of being a little more careful."

Hansén’s Stockholm-based team have put in a "huge sales effort" to promote a healthy operational risk culture in SEB. This involved meeting people within the company, educating them on the importance of op risk management and providing them with comprehensive support. For example, SEB in February held a seminar for

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