Vendor risk a growing concern for regulators

Vendor agenda


In July last year, the US Consumer Financial Protection Bureau (CFPB) announced its first public enforcement action since its inception in July 2011. Capital One – which offers bank, loan and credit card services – was forced to repay $140 million to customers who had been mis-sold add-on products, including payment protection insurance, by a third-party vendor of its products. The bank was also fined $25 million by the CFPB.

On top of this, the Office of the Comptroller of the Currency (OCC)

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