Top 10 op risks: AI fears drive cyber risk to record high

External fraud re-enters top 10; change management now a top five concern

cyber risk

Costly ransomware attacks coupled with fears over the potential for artificial intelligence to turn everyday criminals into sophisticated fraudsters are among the risk drivers cementing cyber risk at the top of this year’s Top 10 operational risks poll. 

Of the more than 80 major banks and financial services firms that took part in this year’s poll – the most since the survey’s inception – 22 cited cyber-led information security risk as their top concern and 16 as their second-top, driving it to

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