Crisis risk management in banking

With over 26 years of experience in the financial service industry, Julien is a commercially astute risk expert who understands the vital connection between people, culture and effective risk management. He has held diverse roles throughout his careers, from front-office trader to chief risk officer and transformation leader, giving him a unique perspective on the intersection of human behaviour and risk assessment.

His expertise lies in helping organisations to turn their risk, compliance, and assurance management functions into strategic business enablers while nurturing an inclusive and psychologically safe culture. He also has successfully led organisations through complex risk and compliance transformations, establishing effective risk management capabilities and governance, all while prioritising and fostering psychological safety. By delivering a stronger risk narrative for clients and strengthening their license to operate, he has shown that creating a people-centric risk management approach is not only beneficial but also a strategic competitive advantage.

Adam is a senior global executive with 15+ years of progressive leadership experience and durable impact on the growth, technology and sustainability of a large spectrum of organizations, including a Fortune 500 bank, a global tech & media firm and a Canadian Crown corporation, across 7 industries (e.g., financial services, civil aviation, insurance, railways).

 

Caroline is a seasoned international crisis resilience professional with over 30 years’ experience in risk, crisis and business continuity management and has extensive expertise in crisis communication.

She is an accomplished coach, trainer and facilitator in her field and is acknowledged industry wide for her ability to provide customised, results-driven counsel at the highest level of organisations across industry sectors globally. 

Caroline regularly speaks at international conferences and seminars on risk and crisis management. She lectures on crisis management at the University of Antwerp’s Safety Science Faculty Graduate programme and has lectured at the graduate school of public administration of Leiden University. 

Specialties: Crisis Preparedness Assessments and Audits, Risk, Crisis and business continuity management process development, integration and implementation, Design and delivery of competency development programs at all levels of clients organisations, Design and management of crisis desktop and simulation exercises, Monitoring and benchmarking.

Michael is an experienced, global senior leader, adept at managing changing environments and resolving complex business continuity and crisis management events. He has spoken speaker on the topics of Operational Resilience, Crisis Management and Business Continuity for professional, industry and organizational forums. He served in the US Army Reserves for 30 years, retiring in 2015 with the rank of Colonel.

Michael worked in the financial services industry for over 30 years in a variety of business operations and business continuity roles. He joined Hargreaves Lansdown in March of 2021 as Head of Operational Resilience. He was also Head of Global Business Continuity Management where he oversaw business continuity activities across 27 countries for Fidelity International. He also served with Fidelity’s domestic operations dating back to 1987. 

Michael holds a BS in Business Management and Industrial Relations from Seton Hall University and has a Master Business Continuity Planner (MBCP) from the Disaster Recovery Institute.