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Conduct risk definition a challenge, says OCC

Regulators in the US and elsewhere have identified conduct risk as a top priority for bank soundness and systemic stability – the OCC’s Grovetta Gardineer and Carolyn DuChene discuss the challenges in defining and managing it. Interview by Jessica Meek

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Conduct risk is a popular topic of conversation among op risk executives, which is hardly surprising given the constant stream of fines, censures and general uncovering of malfeasance in the financial sector over the past six years. 2013 alone saw JP Morgan pay in excess of $14.8 billion in fines for various conduct-related issues, from the London Whale incident to the mis-selling of residential

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