OTC client clearer of the year: Citi

Risk Awards 2015: US bank a hit with clients, despite headwinds

Jerome Kemp, global head of futures and OTC clearing, Citi

"Most clearers have something horrible about them," says the operations head at one New York-based hedge fund. It could be hitches in trade reporting, mistaken calls for margin when there is already excess in the firm's account, inaccessible business heads, clunky onboarding or a failure to stay on top of regulatory changes. The specific complaints vary from client to client, but the story is basically the same – clearing members have blind spots and they make mistakes.

Citi makes fewer. The

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