Insurers review conduct risk as FCA targets mis-selling

Regulator looks for excessive profits and exploitative sales techniques

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The UK’s conduct regulator has been at the centre of recent controversy after leaked information about an industry review caused a fall in UK insurance shares, leading to admonition from politicians and the industry. Yet a quiet revolution in the intellectual approach of the Financial Conduct Authority (FCA) might prove a more profound influence on insurers in the longer term.

Two recent reports from the FCA give the first indications since its creation in 2013 of how the regulator will apply

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