OpRisk North America: Op risk is high and increasing, says OCC

credit-card

High-volume, low-margin businesses such as credit card and auto loans are at the centre of a new wave of operational risk, warned a speaker at OpRisk North America in New York yesterday. Carolyn DuChene, deputy comptroller for operational risk at the US Office of the Comptroller of the Currency, told the conference: "We see operational risk as high and increasing across the institutions we supervise. A lot of the breakdown is around high-volume, low-margin areas, just as it was around the mor