StanChart's Cherriman harnesses people power

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Operational risk management has changed significantly over the past decade or so. From its original quant-heavy orientation, the practice has evolved to progressively place more emphasis on human input and expertise, a development Andrew Cherriman, head of operational risk management for wholesale banking at Standard Chartered Bank in Singapore, supports wholeheartedly. “When I first started working in operational risk management, the general consensus was that quantification was the wa