Reality bites

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Risk management failed spectacularly in the build-up to the recent crisis, and operational risk managers and systems provided little shelter from the financial turmoil. For some time now,  the financial community has been able to look back to try to understand what went wrong and absorb some lessons from the crisis. Patrick de Fontnouvelle, vice-president in the supervision and regulation department at the Federal Reserve Bank of Boston, believes progress is being made, though there is s