Q&A: Steve Haynes, LV= chief risk officer

The risk challenge

Stephen Haynes at LV

Life & Pension Risk: Why did the risk management framework at LV= need to be updated? Steve Haynes: LV= has developed really significantly during the past few years. In 2010, underlying profits more than doubled, while net earned premiums grew by more than 40%. There have also been a couple of significant acquisitions: [personal lines insurer] Highway and Tomorrow [formerly GE Life]. The number of staff has increased from 1,300 in 2007 to 5,000 now. So the business itself had been going t