With the Taiwanese banking industry undergoing a rapid transformation to become a global player, Ta Chong Bank faced a serious barrier to growth and consolidation-its 15-year old core banking system. Dating from the bank's start up days, the legacy system presented significant limitations, including: the lack of customer-centric capabilities, such as a single source of customer data; the inability to comply with global risk management requirements; no online and real-time banking capabilities; and inability to interface with third-party systems. To overcome these defi ciencies, Ta Chong Bank realized that it would need to transform its technology and operations infrastructure.
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