Staff Training Failures Cost NatWest £750,000
London--Operational faults stemming largely from a failure to train staff properly cost Britain's National Westminster Bank fines totalling £750,000 ($1 million) from two UK regulatory bodies in late November.
The Personal Investment Authority (PIA), a watchdog body that monitors institutions selling personal investments directly to the public, said it fined NatWest £500,000 for failing to maintain adequate control over the marketing of insurance and investment products. It said the bank failed
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