Technical fault incapacitates 1,500 of Barclays cash machines in the south of England for hoursLONDON - A technical hitch left "as many as 5 million" Barclays customers unable to access their online bank accounts or withdraw money from the bank's ATMs on June 17, according to press reports. The fault affected account holders registered for online and telephone banking in the south of England for a number of hours.
Some 1,500 of the bank's 3,500 UK cash machines were also incapacitated between approximately 13:00 BST and 16:00 BST. A disc array fault is believed to have been the cause of the problem, which has now been fixed. Barclays is reported to be "analysing the problem".
The bank was keen to point out that customers had still been able to withdraw cash over the counter.
More on Technology
Focus needs to be on reacting, not stopping every threat
Companies can wring more value from regulation-mandated data
Risk's annual round-up of new software developments
Markup language could reduce high levels of operational risk
Sign up for Risk.net email alerts
Sponsored webinar: IBM
Watch highlights of this year's London conference
Operational risk and the challenges of defining and dealing with conduct risk
Watch discussions and speakers from our North America conference
There are no comments submitted yet. Do you have an interesting opinion? Then be the first to post a comment.