Technical fault incapacitates 1,500 of Barclays cash machines in the south of England for hoursLONDON - A technical hitch left "as many as 5 million" Barclays customers unable to access their online bank accounts or withdraw money from the bank's ATMs on June 17, according to press reports. The fault affected account holders registered for online and telephone banking in the south of England for a number of hours.
Some 1,500 of the bank's 3,500 UK cash machines were also incapacitated between approximately 13:00 BST and 16:00 BST. A disc array fault is believed to have been the cause of the problem, which has now been fixed. Barclays is reported to be "analysing the problem".
The bank was keen to point out that customers had still been able to withdraw cash over the counter.
More on Technology
CenturyLink will ultimately make analytics tools available as managed service in its cloud infrastructure
Competition intensifies in battle for Asia structured products market
IT systems not geared for trade reporting under EU anti-manipulation law
Result comes despite tougher rules on market manipulation and abuse
Sign up for Risk.net email alerts
Oxford professor David Vines argues that the carrot is as important as the stick
Sponsored webinar: IBM
Watch highlights of this year's London conference
Operational risk and the challenges of defining and dealing with conduct risk
There are no comments submitted yet. Do you have an interesting opinion? Then be the first to post a comment.