Top 10 op risks 2015: social media
In our tenth and final op risk for 2015, we examine the role of social media and its impact on privacy and security, and how viral campaigns can take a message out of a company's control
Unlike the nine other entries in this year's Top 10 op risks list, the growth of social media brings operational risk managers opportunities as well as worries. Finance is not the only industry still coming to terms with the shift in the information economy which social media represents, and the loss of control, speed of transmission, and restrictions on content are all causing problems, and attracting regulatory attention. But there are areas in which social
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