Co-operative Group

Practitioner profile

With its north of England working class Victorian roots, the Manchester-based Co-operative Group is something of a national institution in the UK. Famously run according to ethical and fairness principles, the Co-op is a retailer owned by its customers, who for a £1 fee enjoy voting rights and an annual dividend as a reward for trading with the company. The banking and insurance products sold by the group's Co-operative Financial Services (CFS) subsidiary brought in operating profit of £85 m