E-mail – the most enthusiastically adopted innovation of the internet – has suddenly become a nightmare for the financial services industry. Merrill Lynch, Credit Suisse First Boston (CSFB) and Norwich Union are just some of the companies that have had a hole blown in their reputations when the damaging contents of e-mails sent within their organisations have been revealed during disputes.
In December, the US Securities and Exchange Commission (SEC), the New York Stock Exchange and the Nation
The week on Risk.net, July 14–20, 2017Receive this by email
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