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FSA appoints chief operation officer

The Financial Services Authority has appointed Mark Norris as its new chief operating officer, where he will have responsibility for all aspects of finance, planning, HR and project management, facilities and information systems across the whole of the FSA.

Norris has 25 years' experience in financial and professional services, most recently as chief operating officer of Credit Suisse's UK private banking business. His career includes senior roles in operations

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