To avoid having its call centre targeted by an organised crime gang, a bank needs to ensure it has enough controls in place to deter criminals, but not so many that it becomes less useful to customers...
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Six months after a German federal court ruled against Deutsche Bank in a derivatives mis-selling case, dealers in the country are still wrestling with the implications, but some have already tweaked their sales practices. By Alex Monro
In response to industry fears of a collateral crunch, regulators have revised the proposed rules on margining for uncleared over-the-counter (OTC) derivatives.You can find out more by downloading this white paper here.
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