OpRisk North America: Keep an eye on KRIs, says Cruz

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Operational risk managers need to pay more attention to key risk indicators (KRIs), according to Marcelo Cruz, global head of operational risk analytics at Morgan Stanley. Speaking at the OpRisk North America conference in New York this week, Cruz outlined best practice in establishing and collecting key risk indicators, and noted practitioners had focused less attention on KRIs than other areas of operational risk. "Operational risk is not a function of past losses – it is a function o