Benchmarking and reputation risk – editorial

Managed expectations

Alexander Campbell

We shift the emphasis this month away from the operational risks that threaten the financial sector – though not entirely; political risk and bribery are still covered – and look instead at various aspects of how the risks are handled; the nuts and bolts of operational risk management.

Our second Operational Risk Benchmarking Survey gives an insight into how operational risks were handled across a broad sample of banks and other financial institutions at the end of 2013. The results are mixed

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