22 Oct 2002, Joseph Radford, Risk magazine
The research was commissioned by international IT company IBM and was conducted in May, June and July this year.
IBM said firms needed to conduct qualitative and quantitative measurement of operational risk. In a set of guidelines on counterparty, market and operational risk, IBM also recommended that companies demonstrated due diligence in risk management and ensured they had effective internal systems for reporting operational risk to senior management.
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