House of the Year, Hong Kong: Hang Seng Bank

House of the Year, Hong Kong: Hang Seng Bank

rosita-lee-hang-seng-bank
Rosita Lee, Hang Seng Bank

A history of involvement in renminbi banking services in China since 2002 has enabled Hang Seng Bank to keep itself ahead of its rivals in offshore renminbi product development, capturing a group of loyal corporate and retail customers amid mounting competition for renminbi banking services in Hong Kong. It has done this without losing sight of its core customer values.

The offshore renminbi market in Hong Kong heated up following China’s support in further opening the city’s renminbi interbank m